Your information deserves care.

Who provides the service

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Service and privacy contact: hello@wearepositioned.com.

Information we collect

We collect information you submit, such as your name, email, career history, uploaded CV or extracted document text, target roles, workplace context, hiring briefs and support messages. We also store service selections, generated outputs, payment references and payment status. Website activity and referral campaign information may be recorded to understand service use and acquisition. Source, medium, campaign, content labels and a public landing page may be attached to an enquiry or order and included with its Stripe payment reference. We do not include CV text, contact details or private-file links in these labels. Campaign labels may travel in links between public pages. We also keep these limited labels in this tab’s session storage for up to 30 minutes so the source is retained when you open a brief. A tab visit reference links activity in this journey; it is not a unique-person count. The original labels and visit reference may be saved with your private brief and carried into its checkout when you return. CV text, contact details and private resume links are not included in this campaign storage.

Why we use it

We use this information to prepare and deliver the service you request, save your private file, verify purchases, provide included revisions, respond to enquiries, address failures and prevent misuse. We use service activity information to understand and improve the website. A company enquiry is not a subscription to marketing.

Processing your information

Reports and documents may be prepared through automated analysis of your submitted information using our service instructions. Hosting, document-processing, generation and email-delivery providers process information needed for those functions. Stripe processes checkout and payment information. Authorised studio administrators can access the information needed to operate the service and support customers.

Service providers and overseas processing

The service relies on third-party infrastructure, including Floot for hosting and service operations and Stripe for payments. Providers may process information outside your country. We are responsible for assessing the safeguards appropriate to these arrangements and applicable data-protection requirements. Contact us for questions about the providers or handling of your information.

Private files and payment details

Briefs, extracted CV text and generated reports are saved so you can reopen your file and use purchased services. Keep your complete private link confidential: someone with that link may be able to access its file. Card details are entered with Stripe; POSITIONED stores the payment identifiers and status needed to verify purchases rather than your full card details.

Company and third-party information

Company enquiries save the contact details, organisation, selected service, brief and any budget, timing and referral information supplied. Only submit candidate, colleague or employer information you are authorised to share. Remove unnecessary personal identifiers and confidential material. Do not upload passwords, identity documents or bank account details into a career or hiring brief.

Optional Meta advertising cookies

If you accept advertising cookies, we use Meta Pixel to measure visits to public pages and verified purchases returned through our checkout confirmation page. Meta may receive browser and device information, page URLs, cookie identifiers and purchase value, currency and product identifiers to measure advertising and improve ad delivery. We do not send CVs, briefs, private-file links or payment session tokens as advertising event data. Declining does not prevent you from buying or using our services. You can change your choice using Advertising cookie settings on this page. Browser blocking or declining cookies can prevent measurement.

Career memberships

We save your career profile, dated achievement notes, job descriptions, briefs, prepared files, corrections and subscription status in your account. Authorised administrators can access adviser requests and replies to deliver the service. Your supplied evidence and recent journal entries inform the packs you request. Billing and review notifications are service communications, not a marketing subscription. Export your saved work in the workspace or contact us to request deletion.

Saved briefs and optional reminders

Package forms save the information you enter before payment. A private resume link is kept in this browser session; keep the link confidential. Unpaid brief links can be reopened for 30 days. We record form activity, checkout starts, account creation and confirmed payments to understand where people need help. These activity records do not contain CV text or form answers.

If you tick the optional reminder box, we may send one reminder after your saved brief has been inactive for 24 hours and no payment is confirmed. We check payment status before sending and limit reminders to one per email address within 30 days. The email includes a link to stop future brief reminders. Account creation alone does not subscribe you to reminders or marketing.

Retention

We retain information for service delivery, private-file access, support, dispute handling and legitimate accounting or legal needs. Retention depends on the type of record and its purpose. Contact us to request deletion or to discuss a record you no longer need. Information required for outstanding obligations may need to be retained, and backup copies may take longer to expire.

Your choices and requests

Contact hello@wearepositioned.com to request access to or correction of your personal information, request deletion, withdraw consent where applicable or raise a privacy concern. We may need to verify your identity before releasing or changing records. Withdrawing information required for a service may prevent us from completing it; we will explain the implications.

Updates

We may update this policy when our services or processing arrangements change. The date below identifies this version. For questions about a material change or an earlier purchase, contact us.